In many organisations digital solutions are deployed to improve operational effectiveness and to promote better ways of working. Eliminating outdated and inefficient processes and utilising new technologies allowing greater collaboration, automated workflows, and faster access to business data are some of the benefits that can be achieved. What is often over-looked until it becomes an issue are the challenges of integrating solutions into old technology and old processes. The 2019 State of Ecosystem and Application Integration Report says that poor integration could cost organisations up to $500K a year. These losses result from operational inefficiencies through lost orders, missed SLAs and lost revenue opportunities. Challeng...